What are the error codes on a Samsung washer?

Introduction

Samsung washers are equipped with an error code system that helps identify and troubleshoot issues with the machine. These error codes provide valuable information about the specific problem, allowing users to take appropriate action. In this guide, we will explore the most common error codes on Samsung washers, along with their meanings and potential solutions. Understanding these error codes can help you diagnose and resolve issues with your Samsung washer efficiently.

What are the error codes on a Samsung washer?

1E / E7 / 1C / E1 Error Code

These error codes indicate a water supply issue, such as low water flow or insufficient water pressure. Here’s what you can do to troubleshoot:

1.1. Check Water Supply Ensure that the water supply to the washer is turned on and that there is sufficient water pressure. Make sure the water inlet hoses are not kinked or blocked.

1.2. Clean the Inlet Filters The water inlet valve may have filters that can become clogged with debris over time. Disconnect the water hoses and inspect the filters. Clean or replace them if necessary.

1.3. Check the Water Inlet Valve If the issue persists, there may be a problem with the water inlet valve. It may be defective or clogged. Contact a professional technician for further assistance.

2E / 2C / E2 Error Code

These error codes indicate a problem with the water drain function. Here’s what you can do to troubleshoot:

2.1. Check the Drain Hose Ensure that the drain hose is properly installed and not kinked or blocked. Straighten any kinks and remove any obstructions.

2.2. Verify Proper Drainage Make sure the drain hose is installed at the correct height to facilitate proper drainage. The hose should be above the level of the water in the washer but below the height of the washer tub.

2.3. Inspect the Drain Pump Filter The drain pump may have a filter that can become clogged with lint, debris, or small objects. Locate the filter, typically at the front bottom of the machine, and clean it thoroughly.

2.4. Check the Drain Pump If the issue persists, there may be a problem with the drain pump itself. It may be defective or clogged, preventing proper drainage. Contact a professional technician for further assistance.

3E / 3C / E3 Error Code

These error codes indicate a motor or motor control board problem. Here’s what you can do to troubleshoot:

3.1. Restart the Washer Sometimes, the error code may be triggered by a temporary glitch. Turn off the washer and unplug it from the power source. Wait for a few minutes, then plug it back in and restart the machine.

3.2. Check for Obstructions Inspect the drum to ensure there are no obstructions, such as loose items or excessive laundry load, which could impede the motor’s movement.

3.3. Verify the Installation Make sure the washer is installed on a stable and level surface. An unbalanced or unstable washer can cause motor-related errors.

3.4. Contact Customer Support If the error code persists, it may indicate a more significant issue with the motor or control board. Contact Samsung customer support or a professional technician for further assistance.

4E / 4C / E4 Error Code

These error codes indicate a water supply problem, specifically related to the water inlet valve or the water level sensor. Here’s what you can do to troubleshoot:

4.1. Check the Water Inlet Valve Inspect the water inlet valve for any signs of damage or blockage. Clean or replace the valve if necessary.

4.2. Inspect the Water Level Sensor The water level sensor may be malfunctioning, causing the error code. Check for any loose or damaged wires connected to the sensor. If needed, contact a professional technician for further assistance.

5E / 5C / E5 Error Code

These error codes indicate a problem with the drain pump or the water level sensor. Here’s what you can do to troubleshoot:

5.1. Check the Drain Pump Inspect the drain pump for any signs of damage or blockage. Ensure that it is functioning properly and free from debris.

5.2. Inspect the Water Level Sensor The water level sensor could be faulty or incorrectly calibrated. Check for any loose or damaged wires connected to the sensor. If needed, contact a professional technician for further assistance.

5.3. Verify Proper Drainage Make sure the drain hose is installed correctly and that there are no kinks or blockages. Ensure that the hose is at the proper height for drainage.

6E / 6C / E6 Error Code

This error code indicates a problem with the motor speed sensor. Here’s what you can do to troubleshoot:

7.1. Restart the Washer Similar to other error codes, start by turning off the washer and unplugging it from the power source. Wait for a few minutes, then plug it back in and restart the machine. This simple reset may resolve the issue.

7.2. Check for Obstructions Inspect the drum for any obstructions that may be hindering the motor’s movement. Ensure there are no loose items, such as coins or small objects, that could interfere with the sensor.

7.3. Verify the Installation Ensure that the washer is installed on a stable and level surface. An unbalanced or unstable washer can cause motor-related errors, including the motor speed sensor error.

7.4. Contact Customer Support If the error code persists, it may indicate a more significant problem with the motor or control board. Contact Samsung customer support or a professional technician for further assistance and to determine the best course of action.

8E / 8C / E8 Error Code

This error code indicates a problem with the water level sensor. Here’s what you can do to troubleshoot:

8.1. Check the Water Level Sensor Inspect the water level sensor for any loose or damaged wires. Make sure the sensor is properly connected and functioning. If there are any signs of damage, contact a professional technician for further assistance.

8.2. Verify Proper Water Level Ensure that the water level in the machine is appropriate for the selected cycle. If the water level seems abnormal or if there is an inconsistency between the selected cycle and the actual water level, there may be an issue with the water level sensor or control board. Seek professional assistance to diagnose and resolve the problem.

Other Error Codes

Samsung washers may display various other error codes, such as UE, dE, LE, or PE. Each code indicates a specific issue, including unbalanced loads, door lock problems, or water level errors. Consult the user manual or Samsung’s official website for a comprehensive list of error codes and their respective meanings. The manual will often provide troubleshooting steps for each error code.

Conclusion

Error codes on Samsung washers serve as valuable diagnostic tools to identify and troubleshoot problems with the machine. By understanding the meanings behind these codes and following the recommended troubleshooting steps, you can effectively address issues and potentially resolve them without the need for professional assistance. However, if the error codes persist or if you are unsure about the cause of the problem, it is advisable to contact Samsung customer support or a professional technician for further guidance and support.