How do I clear the error on my Samsung washing machine?


Encountering an error code on your Samsung washing machine can be frustrating, but it doesn’t necessarily mean a major problem. In many cases, clearing the error is a simple process that can be done at home without professional assistance. In this guide, we will provide a step-by-step approach to help you clear errors on your Samsung washing machine effectively.

washing machine

How do I clear the error on my Samsung washing machine?

Identify the Error Code

The first step in clearing an error on your Samsung washing machine is to identify the specific error code being displayed. The error code will appear on the machine’s display panel, indicating the nature of the problem. Refer to your washing machine’s user manual or Samsung’s official website for a comprehensive list of error codes specific to your model.

Turn Off and Unplug the Machine

Once you have identified the error code, turn off your washing machine and unplug it from the power source. This step ensures your safety and prevents any electrical malfunctions during the error-clearing process.

Wait for a Few Minutes

Allow the machine to remain unplugged for a few minutes. This pause helps reset the internal systems and can often resolve minor glitches or temporary errors.

Plug in and Restart the Machine

After the waiting period, plug the washing machine back into the power source. Ensure the machine is properly connected and the power supply is stable. Once plugged in, restart the machine by pressing the power button or using the designated start button.

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Observe for Error Recurrence

After restarting the machine, carefully monitor its operation to determine if the error code reappears. However, if the error code persists, proceed to the next steps to further troubleshoot and clear the error.

Check for Obstructions

If the error code persists, check for any obstructions that may be interfering with the machine’s operation. Inspect the drum for loose items, such as coins, buttons, or small objects, that could trigger an error. Remove any obstructions found and ensure the drum is clear and free of any debris.

Verify Proper Installation

Ensure that your washing machine is installed correctly and on a stable, level surface. An unbalanced or unstable machine can trigger error codes.

Disconnect and Reconnect Components

If the error code persists, it may be necessary to disconnect and reconnect certain components. Start by turning off the machine and unplugging it from the power source. Examine the connections for any signs of damage, blockages, or loose connections. Clean or replace any damaged components and securely reconnect them.

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Clean Filters and Drains

Clogged filters or drains can also trigger error codes on your Samsung washing machine. Check the user manual or Samsung’s official website for the location of filters and drains specific to your model.

9.1. Water Inlet Filters: Inspect the water inlet filters, typically located at the connection points where the supply hoses attach to the machine. Remove any debris, sediment, or residue that may have accumulated. Rinse the filters thoroughly, ensuring they are clean and unobstructed.

9.2. Drain Filters: Locate and clean the drain filters, usually found near the bottom of the machine. Remove any lint, debris, or foreign objects that may be blocking the filters. Rinse them thoroughly, ensuring they are free from clogs or obstructions.

9.3. Pump Filters: Some models have pump filters that require periodic cleaning. Refer to the user manual to locate and clean the pump filters, removing any debris or blockages present.

Perform a Test Run

After cleaning filters and drains, reconnect all components and ensure everything is securely in place. Plug the machine back into the power source and run a test cycle. Monitor the machine closely for any error codes or abnormalities.

Contact Customer Support or a Technician

If the error code persists even after following the aforementioned steps, it is advisable to contact Samsung customer support or a professional technician. They will have the expertise to diagnose and repair any underlying issues with your washing machine that may require specialized knowledge or replacement of components.

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Update the Firmware

If you are experiencing recurring error codes on your Samsung washing machine, it may be beneficial to check for any available firmware updates. Firmware updates can resolve software-related issues and improve the overall performance of the machine. Refer to the user manual or visit Samsung’s official website for instructions on how to update the firmware on your specific model.

Factory Reset

A factory reset can be a last resort if all other troubleshooting steps have been exhausted. This process will restore the machine to its original factory settings, eliminating any potential software glitches or errors. However, please note that a factory reset will erase all customized settings and preferences.

13.1. Consult the User Manual Refer to the user manual or Samsung’s official website for instructions on how to perform a factory reset. The process may vary depending on the model of your washing machine.

13.2. Prepare the Machine Before initiating a factory reset, ensure that the machine is turned off and unplugged from the power source. Additionally, remove any laundry or items from the drum.

13.3. Perform the Factory Reset Follow the instructions provided by the manufacturer to perform the factory reset. This usually involves pressing specific buttons or a combination of buttons on the control panel. The machine will then reset to its original settings.

13.4. Monitor the Machine After the factory reset is complete, monitor the machine’s operation to see if the error codes persist. If the error codes continue to appear, it may indicate a more significant issue that requires professional assistance.

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Clearing errors on your Samsung washing machine can often be done at home with a simple step-by-step approach. By identifying the error code, unplugging and restarting the machine, checking for obstructions, cleaning filters and drains, and performing a test run, you can effectively troubleshoot and clear many common errors. However, if the error persists or if you are unsure about the cause of the problem, it is recommended to contact Samsung customer support or a professional technician for further guidance and support. They will have the necessary expertise to diagnose and resolve complex issues with your specific model of Samsung washing machine.